If you have an IBM iSeries machine, you know that service and support can be expensive. Here are some tips on how to get the most bangs for your buck when it comes to service and support for your machine.
- Take advantage of IBM’s warranty and maintenance offerings:
If your machine is still under warranty, be sure to take advantage of IBM’s service and support offerings. These can be a great way to get help when you need it, without having to pay out of pocket for service.
- Use an independent service provider:
If your machine is no longer under warranty, you may want to consider using an independent service provider. These companies can often provide support at a fraction of the cost of going through IBM. Before you attempt to service your machine, you should also be aware that IBM will only provide support for the official IBM version of the operating system. If you have installed a third party operating system, you will need to get support from that provider.
- Use self-help resources:
There are a number of self-help resources available for IBM iSeries hosting machines. These can be a great way to get answers to your questions without having to pay for service. The IBM iSeries Knowledge Center is a searchable database of IBM iSeries manuals, user guides, and other documentation. The Knowledge Center is a great place to start if you have a question about your machine.
- Stay current on software and hardware updates:
One of the best ways to avoid problems with your machine is to stay current on software and hardware updates. IBM offers a variety of update services that can help keep your machine running smoothly. For updates on your machine’s hardware, IBM offers the IBM Hardware Driver Library, where you can download new drivers for your machine’s hardware.
- Use preventive maintenance:
Preventive maintenance can help identify potential problems before they become serious. This can save you money in the long run by avoiding the need for costly repairs.We can perform all types of maintenance on your home. This includes checking for leaks, inspecting the roof, and checking the basement. We will also clean the ductwork and install new filters, if needed.
By following these tips, you can get the most bang for your buck when it comes to service and support for your IBM iSeries machine.